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Contact
Would you like to view your award flights or do you have any other questions about the PartnerPlusBenefit corporate incentive program? The PartnerPlusBenefit Service Center will be pleased to assist you:
Austria
 
Monday to Friday   08.30 am to 05.00 pm
 
Service Center number   0810 1025 88 (+43 810 1025 88 from other countries)
    0,073 €/Min from Austrian fixed-line networks; charges for calls from mobile phone networks may be different
 
email address   partnerplus.at@dlh.de
 
Slovakia
 
Monday to Friday   08.30 am to 05.00 pm
 
Service Center number   0250 112 127 (+421 250 112 127 from other countries)
 
email address   brqxrPPB@dlh.de
 
 
The following services are available to you:    
 
  • Reply to your queries regarding your account and general questions about PartnerPlusBenefit
  • Reservation and issuing of all award tickets
  • Reservations of PartnerPlusBenefit upgrade tickets
  • Booking of your BenefitEcxessbaggage
  • Booking of your BenefitSeatreservation
  • Issuing of Austrian or Lufthansa Lounge Vouchers
  • Booking of VIP Service at Frankfurt Airport
  • Resetting of your password and PIN
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