• Benefit WorldShop Awards
• Climate Protection

Click to order: high-quality merchandise awards from the Benefit WorldShop

Whether it's durable luggage, the most up-to-date hi-tech gadgets or stylish office equipment – the Benefit WorldShop offers you a huge selection of awards. In addition you can make the most of exclusive offers, discounts and services (e.g. delivery to the airport).

Go to Benefit WorldShop

Do you have questions about ordering? Contact our Service Center Team:

By email: Sunday to Thursday , 09.00 - 17.30
Bahrain: ppb.bh@dlh.de
Kuwait: ppb.kw@dlh.de
Sultanate of Oman: ppb.om@dlh.de
Qatar: ppb.qa@dlh.de
Saudi Arabia: ppb.sa@dlh.de
UAE: ppb.ae@dlh.de

By email: Saturday to Wednesday , 08.00 to 16.00
Iran: thrppb@dlh.de

Information about the PartnerPlusBenefit WorldShop Awards :

    WorldShop shipping costs
    Within the PPB – WorldShop assortment all items which can be presented at the airport are labelled with a special icon: The addition of "Gate" or "Shop" helps you to recognize which items you can pick up in the Lufthansa WorldShop on arrival in Frankfurt or Munich and which you are able to collect at the gate for your connecting flight when you transfer in Frankfurt or Munich.

    The reason some products can only be collected in the Shop is due to hand luggage restrictions. The range for those transferring must be acceptable as cabin baggage, and must not include liquids, dangerous goods or sharp blades. Please note the maximum baggage allowance permitted by the airline with which you are travelling. Goods handed over at the gate can no longer be checked in and must be transported as hand luggage.

    So that your favorite product is waiting for you at the airport, you can place your order from 30 calendar days in advance and up to 4 calendar days prior to your departure for Frankfurt or Munich. Orders can be placed regardless of the airline with which you are booked as well as for arrivals at Terminal 2 in Frankfurt.

    We have two different delivery methods, the choice of which depends on your flight details: If Frankfurt or Munich Airport is your final destination, products are delivered free of charge in the Lufthansa WorldShop store. The order is delivered to the public area of Terminal 1 (Frankfurt) or Terminal 2 (Munich) and is to be collected by you on arrival. All orders must be collected within 5 calendar days of arrival and during WorldShop opening times (daily between 6:00 am and 9.00 pm). If Frankfurt or Munich is only a stop over, a Service employee will hand over the products to you prior to boarding at the gate for your connecting flight for an additional service fee. You are not able to decide yourself where you would like to pick up your goods.
    In the case of a flight change or cancellation, please inform us at:
    e-mail: worldshop@dlh.de
    Tel: +49(0)69 / 478 689 180 (Monday to Saturday from 7 am to 10 pm)
    Please provide your passport and order confirmation so that we can hand over your order at the airport.
    • Merchandise awards can be paid for exclusively with BenefitPoints.
    • Additional monetary payments or additional payments with Miles & More miles are not possible.
    • The BenefitPoints will be deducted from your points account automatically after ordering.
The right of return applies exclusively in the case of damaged goods.

Use your BenefitPoints for Climate Protection :

    With PartnerPlusBenefit, you can now make your company a ‘Climate Supporter’ and offset the CO2-emissions of your flights.
    Use your Benefit Points and support climate protection via Compensaid, a platform that offers a portfolio of projects to offset carbon emissions in the long run.
    Besides an official certificate from Compensaid, you will also receive the ‘Climate Supporter’ digital badge, given in recognition that you and your company, have taken important steps towards carbon offsetting. Feel free to share this badge via your social networks – thus demonstrating your company’s efforts towards sustainability and motivating others to take part, too.

    Click here to find out more about Compensaid.

    Calculation samples for the routes:
    • Dubai to Frankfurt would produce 290 kg CO2 emissions. Use just 3,800 BenefitPoints to offset it from you PartnerPlusBenefit account (compensation is split between SAF purchase and climate protection projects)
    • Riyadh to Frankfurt : 257 kg CO2 emissions can be covered by 3,360 BenefitPoints
    • Teheran to Vienna : 193 kg CO2 emissions can be covered by 2,520 BenefitPoints

    How to Redeem
    Simply contact our service centre team by email (see contact details above) with the information below latest 3 working days before the flights departure and we will send you a confirmation email, along with the certificate and digital badge. We need:
    • Your PartnerPlusBenefit Company ID
    • Statement that you wish to redeem your points for Climate Protection for the first flight segment
    • The booking / PNR of your company’s flight you are offsetting against (Please see ‘More Details’)

    More Details
    • Offset of carbon emissions using your Benefit Points can only be made for the flights departing from 25 October 2021.
    • For each flight booking, offset option is only redeemable once.
    • Redeemed Benefit Points are non-refundable even if flight booking is cancelled. The donation to Compensaid will be made in any case.
    • Offset of carbon emissions can be made for Austrian Airlines, Brussels airlines, Lufthansa and SWISS operated flights.
    • With the current offer offset of carbon emissions is possible on the routes from your country capital to one of the Lufthansa Group Airlines hubs.

You can find all the information about ordering awards, other conditions and contacts here.
Airline Partners

Benefit Partners