Whether it's durable luggage, the most up-to-date hi-tech gadgets or stylish office equipment – the Benefit WorldShop offers you a huge selection of awards. In addition you can make the most of exclusive offers, discounts and services (e.g. delivery to the airport).

Go to Benefit WorldShop

Do you have questions about ordering? Contact our Service Center Team:

By phone:
Russia: Monday to Friday, 10.00 - 18.00 (from april till october 09.00 - 18.00) / +7 495 705 92 84
Azerbaijan: Monday to Friday, 09.00 - 18.00 / +99 412 4907051
Armenia: Monday to Friday, 09.00 - 18.00 / +374 60 690081
Belarus: Monday to Friday, 09.00 - 18.00 / +882 000110559
Georgia: Monday to Friday, 09.00 - 18.00 / +995 706777941
Kazakhstan and Kyrgyzstan: Monday to Friday, 10.00 - 19.00 / +7 717 272 7952
Turkmenistan: Monday to Friday, 09.30 - 18.00 / +7 727 350 5491
Ukraine: Monday to Friday, 09.00- 18.00 / +38 089 324 0989

By email:
ppb.service@dlh.de (Azerbaijan, Armenia, Belarus, Georgia, Kazakhstan and Kyrgystan, Russia, Ukraine) and ppb.service@dlh.de (Turkmenistan)

Details on ordering and delivery:

• When you have ordered you will receive an order confirmation by email.
• Delivery time is usually one week after receipt of order.
• Delivery can only be made to the company address supplied to PartnerPlusBenefit.

Shipping costs:

WorldShop shipping costs
• Additional shipping costs for bulky items (these are specifically highlighted in the WorldShop)

Payment:

• Merchandise awards can be paid for exclusively with BenefitPoints.
• Additional monetary payments or additional payments with Miles & More miles are not possible.
• The BenefitPoints will be deducted from your points account automatically after ordering.

Returns:
The right of return applies exclusively in the case of damaged goods.

In case of questions about a WorldShop product or status of your Worldshop order , our Lufthansa WorldShop Customer Service Team will be happy to assist you. Contact email: ppb.customerservice@worldshop.eu

You can find all the information about ordering awards and other conditions here.