Contact

Would you like to view your award flights, order upgrades or do you have any other questions about the Lufthansa PartnerPlusBenefit Corporate Incentive Program? Your Lufthansa PartnerPlusBenefit Service Center will be pleased to assist you.

E-Mail inquiries will be attended to within 48 hours on working days.
Indonesia
 
Monday to Friday   9.00 am - 5.00 pm
 
E-mail address   ppbindonesia@dlh.de
 
Address   Lufthansa German Airlines
PartnerPlusBenefit - Service Center
   
 
 
Malaysia
 
Monday to Friday   9.00 am - 5.00 pm
 
E-mail address   ppbmalaysia@dlh.de
 
Address   Lufthansa German Airlines
PartnerPlusBenefit - Service Center
   
 
 
Philippines
 
Monday to Friday   9.00 am - 5.30 pm
 
E-mail address   ppb.philippines@dlh.de
 
Address   Lufthansa German Airlines
PartnerPlusBenefit - Service Center
   
 
 
Singapore
 
Monday to Friday   9.00 am - 5.00 pm
 
E-mail address   ppb.singapore@dlh.de
 
Address   Lufthansa German Airlines
PartnerPlusBenefit - Service Center
   
 
 
Thailand
 
Monday to Friday   9.00 am - 5.00 pm
 
E-mail address   ppb.thailand@dlh.de
 
Address   Lufthansa German Airlines
PartnerPlusBenefit - Service Center
   
 
 
Vietnam
 
Monday to Friday   9.00 am - 5.00 pm
 
Service number   +848 3 8279834
 
E-mail address   ppb.vietnam@dlh.de
 
    Lufthansa German Airlines
PartnerPlusBenefit - Service Center
    Unit 1909, 19th Floor, Sun Wah Tower,
115 Nguyen Hue Blvd, Ben Nghe Ward,
District 1,
Address   Ho Chi Minh City, Vietnam
 
 
Following services are available to you via the PartnerPlusBenefit Service Center:    
 
  • 1. Reservations and issuance of Award tickets
  • 2. BenefitUpgrade, e.g., from Economy Class to Business Class
  • 3. Benefit GiftShop (where applicable) redemptions
  • 4. X-Bag redemption
  • 5. Reply to your queries regarding your BenefitPoints account and general questions.
  • 6. Resetting of your password and PIN
Airline Partners

Benefit Partners